Terms and Conditions

Product Weights

Where products are sold by weight, the weight shown is the minimum weight of the product when packed. Where products are sold individually or in portions any indication of weight provided with the product description is for guidance only and in these cases we do not guarantee the weight of the product.

Minimum Order Value

There is a minimum order value of £30.00 for all orders.

Delivery Rates & Information

Local delivery:
(Close to any of our stores in Staffordshire and Derbyshire)
£5.00 delivery charge on local orders from £30.00 - £50.00.
Free delivery on all local orders over £50.00

Local delivery available Tuesday-Friday inclusive.

Local orders received before noon Monday-Thursday will be delivered the following day.
All other local orders will be delivered on the next available delivery day.

Local delivery applies to the following postcode areas only:
B77, B79
DE11, DE12, DE13, DE14, DE15, DE24, DE72, DE73, DE74
NG8, NG9
WS13, WS14, WS15

National delivery:
(UK Mainland only)
£10.00 delivery charge on national orders from £30.00 - £100.00
Free delivery on all national orders over £100.00

National orders received before noon Monday-Thursday will be delivered the following day.
All other national orders will be delivered within two working days.

Please note we deliver only to mainland UK destinations, excluding Scotland, and postcode area TR in Cornwall.

Packaging & Transport

Local orders are packed in freezer bags and carriers and transported in crates in our own fleet of vans. Crates are thoroughly cleaned using special equipment between deliveries.

National orders are packed in insulated, recyclable cool boxes with individual items vaccuum packed or tray sealed. We use recyclable packaging wherever possible. All produce is refrigerated at all times when in transit to ensure it arrives fresh at your door.

Payment

For online purchases we only accept payments in £ sterling using the following payment cards:

• Visa Credit
• Visa Debit
• MasterCard Credit
• MasterCard Debit
• Visa Electron
• Maestro
• JCB

Returns Policy

We take every care to ensure our produce is in perfect condition when we dispatch it to you. However if you are not happy with the quality or condition of any order items received, please call us on 01283 790205 and we will arrange a refund or replacement.

Further Information

If you have any questions about our online services, please do not hesitate to contact us. Click Here to find contact details